Question 1

Is Movance a replacement for a doctor or physiotherapist?

Accepted Answer

Movance is a digital platform that helps organize and follow exercises and programs between sessions. It is not a substitute for assessment or guidance from a qualified specialist.

Question 2

Who is the platform designed for?

Accepted Answer

Movance was designed for clinics and individual users to make following daily programs and exercises clearer and more organized.

Question 3

How is it different from general fitness apps?

Accepted Answer

Movance focuses on organizing exercises and programs and following up between clinic and user, with an experience designed for clinic workflows and daily follow-up.

Question 4

How is user data stored?

Accepted Answer

We are committed to protecting user data and applying appropriate privacy and security standards inside the platform.

Question 5

Is there a free trial before subscribing?

Accepted Answer

Yes — the Essential plan includes a 7-day free trial to try the platform before subscribing.

Question 6

What does the Essential plan include for individuals?

Accepted Answer

Unlimited exercise programs, smart adaptation with periodic re-assessment, advanced progress analytics, and full PDF reports.

Question 7

Are there dedicated plans for clinics?

Accepted Answer

Movance offers tailored plans that help clinics manage programs, exercises, and client follow-up in a more organized way.

Question 8

Can I cancel my subscription at any time?

Accepted Answer

Yes, you can change or cancel your subscription at any time according to the chosen plan and the subscription policy.

Question 9

What payment methods are supported?

Accepted Answer

The platform supports multiple electronic payment methods to provide a simple and secure subscription experience.

Question 10

Is the platform suitable for small and large clinics?

Accepted Answer

The plans were designed for individuals and clinics of various sizes, with the ability to scale based on usage.

Question 11

Can I try the platform before subscribing?

Accepted Answer

Yes, you can explore the core features and try the platform before choosing the right plan. The free trial is available for individual plans now, and will extend to clinic plans when they launch.

Question 12

Does the platform fully support Arabic?

Accepted Answer

Yes, Movance was designed from day one to deliver a clear, easy-to-use Arabic experience for both users and clinics.

Question 13

Are the instructions and programs easy to understand?

Accepted Answer

The content and the way exercises and programs are presented were designed to be as clear and simple as possible for users.

Question 14

How does the platform help clinics with follow-up?

Accepted Answer

Movance provides tools that help clinics share programs and exercises, and follow progress between sessions in a more organized and clearer way.

Question 15

Can the clinic experience be customized inside the platform?

Accepted Answer

Yes. Movance provides features that help clinics customize identity and usage experience to fit their needs.

Question 16

Can reports or summaries be shared?

Accepted Answer

Clinics can view or export summaries that help follow programs, exercises, and progress inside the platform. Enterprise clinics can also integrate with internal systems via APIs — please contact sales for details.

Question 17

How does the platform protect user privacy?

Accepted Answer

Movance was designed with a focus on privacy and clarity around how data is used inside the platform.

Question 18

Is user data protected?

Accepted Answer

We use modern techniques to help protect data and improve platform stability and security.

Question 19

Is user data shared with third parties?

Accepted Answer

User data is not shared with advertising networks or third parties for marketing purposes. Data is used inside the platform only to deliver and improve the service, as outlined in our privacy policy.

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About the platform

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