Frequently asked questions
Is Movance a replacement for a doctor or physiotherapist?
Movance is a digital platform that helps organize and follow exercises and programs between sessions. It is not a substitute for assessment or guidance from a qualified specialist.
Who is the platform designed for?
Movance was designed for clinics and individual users to make following daily programs and exercises clearer and more organized.
How is it different from general fitness apps?
Movance focuses on organizing exercises and programs and following up between clinic and user, with an experience designed for clinic workflows and daily follow-up.
How is user data stored?
We are committed to protecting user data and applying appropriate privacy and security standards inside the platform.
Plans & pricing
Is there a free trial before subscribing?
Yes — the Essential plan includes a 7-day free trial to try the platform before subscribing.
What does the Essential plan include for individuals?
Up to ten active programmes, smart adaptation with periodic re-assessment, progress tracking with clear charts, and a PDF progress report to share with your therapist.
Are there dedicated plans for clinics?
Movance offers tailored plans that help clinics manage programs, exercises, and client follow-up in a more organized way.
Can I cancel my subscription at any time?
Yes, you can change or cancel your subscription at any time according to the chosen plan and the subscription policy.
What payment methods are supported?
The platform supports multiple electronic payment methods to provide a simple and secure subscription experience.
Is the platform suitable for small and large clinics?
The plans were designed for individuals and clinics of various sizes, with the ability to scale based on usage.
Can I try the platform before subscribing?
Yes — a free trial lets you use the platform before choosing a plan. The trial is available for individual plans now, and will extend to clinic plans when they launch.
Language & content
Does the platform fully support Arabic?
Yes, Movance was designed from day one to deliver a clear, easy-to-use Arabic experience for both users and clinics.
Are the instructions and programs easy to understand?
The content and the way exercises and programs are presented were designed to be as clear and simple as possible for users.
Clinics & follow-up
How does the platform help clinics with follow-up?
Movance provides tools that help clinics share programs and exercises, and follow progress between sessions in a more organized and clearer way.
Can reports or summaries be shared?
Clinics can view or export summaries that help follow programs, exercises, and progress inside the platform.
Privacy & security
How does the platform protect user privacy?
Movance was designed with a focus on privacy and clarity around how data is used inside the platform.
Is user data protected?
We use modern techniques to help protect data and improve platform stability and security.
Is user data shared with third parties?
User data is not shared with advertising networks or third parties for marketing purposes. Data is used inside the platform only to deliver and improve the service, as outlined in our privacy policy.